Cancellation Policy

At Zasu Fashion, we strive to provide a seamless and enjoyable shopping experience for our customers. We understand that sometimes circumstances may arise that require you to cancel your order. Please review our cancellation policy below:

1. Cancellation Period:

- Orders can be canceled within 24 hours of placement. After this period, the order may have already been processed and prepared for shipping.

2. Cancellation Procedure:

- To cancel an order, please send an email to zasufashion2023@gmail.com with the subject line "Order Cancellation - [Order Number]". Please include your order number and reason for cancellation in the email.

3. Eligibility for Cancellation:

- Only orders that have not been processed or shipped are eligible for cancellation.

- Customized or personalized items may not be eligible for cancellation once production has begun.

4. Refund Process:

- If your order is eligible for cancellation within the specified period, a full refund will be issued to the original payment method within 3-5 business days.

- Refunds for canceled orders will exclude any shipping charges incurred.

5. Exceptions:

- In rare cases where an order cannot be canceled due to it already being in transit, customers may return the items in accordance with our Return Policy.

6. Changes to Orders:

- Once an order has been placed, we are unable to accommodate changes to the items, sizes, or quantities. Please ensure all details are correct before placing your order.

7. Contact Information:

- For any inquiries or assistance regarding order cancellations, please contact us at zasufashion2023@gmail.com. Our customer service team will be happy to assist you.

Please note that by placing an order with Zasu Fashion, you agree to abide by our cancellation policy outlined above. We appreciate your understanding and cooperation in ensuring a smooth shopping experience.

This cancellation policy is subject to change without prior notice. Any updates or revisions will be reflected on our website.